Contact Us

Welcome to mirevqano. We are here to help you with questions about our candle holders and candle vessels, product features, order information, shipping, returns, payments, and other customer service matters.

Whether you are choosing a decorative candle holder for your home or a candle vessel for your personal space, our customer support team is available to assist with product-related inquiries.

Customer support for mirevqano is provided by Shenzhen Yijiazhuang Energy Technology Co., Ltd.

Address: Room 1502, Building 196B, Tangtou Avenue, Langxin Community, Shiyan Subdistrict, Bao'an District, Shenzhen, Guangdong, China

Email: service@mirevqano.com

When contacting us about an existing purchase, please include your order number and the email address used at checkout. This helps our team locate your purchase and provide more accurate assistance.

If your candle holder or candle vessel arrives damaged, defective, incomplete, or incorrect, please include clear photographs showing the product, its original packaging, and the shipping label where applicable.

Please contact us before returning any item. Our customer support team will review your request and provide the appropriate return instructions and return address for your order.

We aim to respond to all customer inquiries within 1–2 business days. Requests involving carriers, payment providers, order investigations, or privacy-related matters may require additional review time.